Two ways to work with us.
DIY with the AI team in your corner, or add a dedicated specialist who preps the work with you and check in once a month.
Platform
You stay in the driver's seat. The AI team — Mira, Owen, Lena, Diego, Rachel — drafts every listing, notice, work order, and rent reminder. You approve them, they go out under your name, every action is logged.
- Best for landlords with 1 to 8 doors who want to learn the work
- You set the tone, the policies, the late-fee rules
- AI does the typing, you do the deciding
- Switch to Concierge anytime if you outgrow it
Concierge
A dedicated specialist works alongside the AI team to prepare rent collection, maintenance dispatch, leasing, and tenant communications for your approval. You stay the manager of record, get a clean monthly read, the time back, and someone to call when an escalation needs a human.
- Best for landlords with 4+ doors or who travel / work full-time
- Tenant calls handled, rent reminders sent, vendors coordinated
- Monthly written brief or live review call — your choice
- Roughly 70% cheaper than a traditional property manager
What actually changes between Platform and Concierge.
Four common workflows. Same software, different handling.
Late rent
- 1 Owen drafts the day-1 reminder. You review and send.
- 2 Owen drafts the day-5 late notice. You review and send.
- 3 Owen drafts the day-10 pay-or-quit notice. You review, you serve.
- 4 If it goes to court, you find an attorney.
- 1 Owen drafts and sends day-1 reminder under your name.
- 2 Your specialist reviews the day-5 notice with Lena and prepares it for you to serve.
- 3 Pay-or-quit notice prepared, for you to serve, per your state's rules with timestamp + photo.
- 4 If a payment plan is requested, we draft options and bring them to you to decide.
Maintenance request
- 1 Tenant files a request through the portal. Diego triages.
- 2 Diego suggests the best vendor from your list and the estimated cost.
- 3 You approve. The vendor gets the dispatch from Diego.
- 4 You verify completion when you get the invoice.
- 1 Tenant request received. Diego dispatches the vendor automatically (under your threshold).
- 2 Above your threshold: your specialist calls you with options + recommendation.
- 3 Vendor scheduled. Tenant informed. Work tracked with photo documentation.
- 4 Invoice reconciled to the work order. Audit trail complete.
After-hours call
- 1 Tenant calls your number. You answer (or it goes to voicemail).
- 2 If urgent, you handle the response or call your vendor.
- 3 You log the call in the system afterwards.
- 1 Tenant calls our shared line. Rachel answers, calm and friendly.
- 2 She triages: urgent (water, fire, gas) → emergency vendor dispatched.
- 3 Non-urgent: logged with summary; you get a digest in the morning.
- 4 You only get woken up for genuine emergencies.
Showings & inspections
- 1 Mira surfaces qualified applicants and schedules tour windows.
- 2 You handle the showing yourself, or tap a vetted local agent from our network.
- 3 Local agents and licensed inspectors bill you direct at $50 to $100 per hour. No markup.
- 4 Self-tour technology (smart lock + ID verification) available where the property fits.
- 1 We pre-qualify applicants and book the tour with you, the tenant, or a local agent.
- 2 Need a body on site? Your specialist coordinates a vetted agent or licensed inspector.
- 3 They bill you direct at pass-through rates. We never mark it up or take a kickback.
- 4 Photo report and notes land back in your audit trail automatically.
New lease
- 1 Mira writes the listing. You approve and pick the marketplaces.
- 2 Applications come in. Mira summarizes; Lena reviews fair-housing.
- 3 You pick the tenant. Mira drafts the lease in your state template.
- 4 You hold the signing meeting. You do the move-in walkthrough.
- 1 Listing posted, marketplaces selected, photos coordinated.
- 2 Applications screened. Top candidates surfaced with our recommendation.
- 3 You approve the chosen tenant. We prepare the lease for your signature.
- 4 Move-in walkthrough with photo report. No leasing fee.
Hours per month, by tier.
A 4-door portfolio, average month, no big leasing events.
Excel, Zelle, manual notices, phone calls, vendor texts.
Mostly reviewing AI drafts and approving them.
One monthly review + occasional approval calls.
Built to scale. Local where it counts.
Listings, leases, rent, notices, compliance, accounting, vendor coordination: your specialist preps all of it remotely for your approval. That is how the per-door fee stays flat. Showings, walkthroughs, and inspections happen through our vetted local network at pass-through rates. You pick when you need a body on site, and you only pay when you use it.
You handle it
You, a co-owner, or your existing handyman covers the in-person work. We coordinate the calendar, the prospect, and the documentation.
$0
Vetted local network
A vetted real estate agent or licensed inspector handles the appointment, photos, and report. They bill you direct. Manorway never marks it up.
$50 to $100 / hour, pass-through
Smart lock + ID
Where the property fits, pre-screened prospects tour on their own with a smart lock and ID verification. Available add-on.
Hardware at cost
Why this beats a bundled PM fee: a traditional manager folds in-person work into 8 to 12 percent of rent — about $200 a month on a $2,000 rental — whether you use it that month or not. We unbundle it, so you only pay for boots on the ground when you need them.
Not sure which fits?
If you can answer your phone when a tenant calls about a leak at 9pm, start with Platform. If that sentence made you wince, start with Concierge.